IT Services
Managed IT Support
ChimeraTek’s managed IT services offers support for your SME business with countless benefits, the most significant being immediate relief from computer related headaches.
We have over a decade of experience in ICT and can resolve anything you are having trouble with. Our on demand managed IT solutions will reduce your costs and make your
business services much more efficient. Not only can we work remotely, but we are also quick to respond in offering you field services in Lincoln.
Some examples of the managed IT support services we offer are:
Staff Accounts & System Management
(Microsoft Entra ID)
With Microsoft Entra ID (formerly known as Active Directory or AD) we can manage your devices on your behalf. This can include automated patch management, handling new staff, removing left employees, setting up default settings for devices, user account management, and more.
Microsoft Office 365
Setup & Maintenance
We can set up and maintain the Microsoft library of office apps with MFA (Multi factor Authentication). You will be assured security and ease of use for your team, with changes only ever an email or phone call away. Our clients are very pleased with how much time we can save on this service.
Business Telephone Systems
(VoIP PBX)
Voice over Internet Protocol (VoIP) can be easily set up and maintained by us. BT are shutting down their ISDN and PSTN services, so now is a good time to get a new high quality, and fairly priced alternative.
The entire process can be completed quickly, retaining your existing number and allowing you to tailor the system to your exact requirements.
Setting Up Shared Drives
(With Onedrive & Sharepoint)
Shared drives are more convenient than ever with hierarchical permission based structures. We can set your OneDrive / Sharepoint up for you so you, your staff, and customers can share files and information with greater ease.
Physical, on premises devices can also be configured for standalone or cloud synchronised use.
Typical IT Issues
Remote & On Site Support
Once we are up and running, a great many issues can be solved remotely. Lessening the time to fix for you and your team. With a strong set up infrastructure, you will require minimal engineer time on site therefore offering cost savings.
If at any time you wish to have an engineer come on site, we are happy to do so.
Storage Assistance,
Data Backup & Recovery
In most business sectors your data is the single most important asset. We can help to provide you with the storage drives you need, migrate and securely backup data as required.
In the unfortunate event that your data has already been lost, we are able to assist with file recovery.
Hardware Repair & Replacements
We can fix your hardware on site for you, or have it repaired / replaced quickly due to our relationships with Lincolnshire’s leading repair centres.
If a team member has accidentally damaged equipment or if a device has simply succumbed to age, we can repair / replace and data transfer to have you back up and running quickly. In some cases same day.
We offer a free of charge annual review with your business where we can assess the relative age of devices and where required, suggest a retirement / replacement plan in order to keep within best practise of hardware age and supported software lifespans.
IT Services