Our Services
We are happy to say that we now offer our business grade services to home users.
Help with any issue you may be facing is only a phone call or email away.
The below are some examples of the services we offer:
Software & Windows
It’s fair to say that we have many years of experience dealing with Microsoft office and other commonly used applications / software.
Usually things are working fine untill suddenly … they’re not.
Regardless of your software issue, give us a call to discuss the problem.
Sometimes all it takes is a Windows update to go wrong and your entire computer stops working.
Perhaps you’ve been on the same install for years and everything has slowed to a crawl.
We are no strangers to Windows and the weird and wonderfull issues that arrise.
If you’re experiencing any Windows based difficulty, give us a call and lets get it ironed out.
Maintenance
Maintaining your computer is much like servicing a car. There are things that benefit from a check once a year.
When you bring your device in for maintenance the first thing we will do is open the device and remove dust from surfaces, vents and fans. This helps the device to breathe easier keeping it cooler.
We then remove the CPU cooler and clean away the old thermal interface material. Replacing this with new, high quality material. This aids in thermal transfer keeping your CPU cool and working optimally.
We then perform a health check on your storage devices.
Be it Mechanical, SSD, M.2 (sata & nvme).
This will help in identifying a need to replace and possibly prevent any data loss.
With the essentials out of the way, we can optionally continue the service to check the entire machine. This cover’s but is not limited to:
Bios configuration, battery health, webcam, speakers, USB ports, display outputs, charging port etc.
A full report is printed for your peace of mind.
Upgrades
Still on a slow mechanical spinning drive? With the cost of SSD’s now there’s no better time to change your storage!
Either keep the same size or upgrade. We can 1:1 clone your drive or do a fresh OS install with optional file transfer.
If your drive is slow, old, or has errors. Why not book it in for a service and get a storage health check. If the drive needs replacing we’d be happy to do that as a part of the service.
If your drive has failed, we can replace it and attempt to recover data from the perished drive.
Perhaps the new game you want to play is running badly?
Low frame rates can really sour the experience!
We use various monitoring tools to analyse the system in use.
We can then determine if you are restricted by the CPU or the GPU, and the best ways to resolve the problem.
Time for something new?
Looking for a custom built high end PC? Need a monster build for maximum gaming performance? A water cooled display piece? Perhaps a small form factor discreet build?
Whatever you’re looking for, with no mark-up on parts we’re confident we’re able to get you exactly what you want without the additional price tag.
After a conversation about what you want and the budget you have in mind, one of the team will start selecting the best possible parts to achieve your vision.
When you decide you’d like to go ahead, we’ll formulate a quote for you including labour for the build.
Once this invoice shows as paid, your PC will be with you a few days later.
Perhaps you’re on the move and you want a laptop instead?
With our wide partner network we are able to source both brand new and used laptops for work, school and/or gaming.
Client Testimonials
What our clients say about us
Sue Gray2024-07-09July 2024. Steve came out to us promptly and then went above and beyond to sort out a major IT issue for us, so pleased we found him and will most definitely be using Chimeratek again when the need arises.Emma Conway2024-04-22As a small business, we cannot recommend Steve at ChimeraTek enough. He is reliable, professional, and responsive and goes above and beyond to support our staff. No job is too big or too small, and for myself as someone who has very little tech knowledge, no question is too daft to ask Steve, he will always do all he can to help.Rosalyn Casbard2024-04-18I cannot recommend ChimeraTek highly enough! From the moment I reached out for assistance with setting up my laptop for business, Steve was incredibly understanding, kind, and supportive throughout the entire process. Steve ensured that I had everything I needed to get up and running smoothly and took the time to explain everything in a way that was easy for me to understand, which was greatly appreciated.Bryan Spilsbury2024-04-15Steve is extremely knowledgeable and easy to converse with. Sorted out my issues quite quickly. Highly recommended, and I don't give recommendations easily!Paul R2024-03-24I needed Steve's help because a new PC software and drive install had gone badly wrong, Steve was clear in the approach he was going to take to remedy the situation, was fast at coming to collect the PC and kept me informed at all stages of the work where he was at, how it was going, when it would be finished, etc. And as someone who has worked in IT and marketing departments for over 20 years, I was really impressed with both his level of professionalism as well as how easy he communicated what he was doing (as IT people can sometimes speak in a slightly different language...!). I would highly recommend Steve and ChimeraTek and will head to him first in the future, thanks again as the work PC is essential to me!Ollie Hodge2024-03-04Steve is an extremely knowledgeable & helpful guy whose support we couldn't do without as a small business. Although not local to us he is consistently & reliably on hand (by phone, email & in person when need arises) to help us with all things IT. Wouldn't go anywhere else for IT support. Thanks Steve!Anita Wainwright2023-12-04Steve at ChimeraTek is an absolute Legend! He managed to rescue and save work from our old computer which died and has seamlessly transferred us across to a new up to date system. He is professional and friendly, and expertly answered all my queries. He explained the tech simply, which made the whole process straight-forward and achievable. I feel very confident and secure going forward with the service he provides us. I am fortunate to have found a new IT Guru, plus he's a thoroughly lovely chap to work with.Kat D (Manic)2023-11-28Absolutely top tier service that I cannot praise highly enough! I was struggling to find anywhere local to help me with my custom loop PC. I had asked a few companies but it is a specialist PC and no one had experience with them so I had lost hope when I was put in contact with Steve at ChimeraTek and what a lucky break that was. Steve is a real gem and got me up and running with ease. He really knows his stuff, communicates everything thoroughly, is very transparent with his plans and his prices are more than reasonable. If you need an IT service that ticks all the boxes you can't get better than ChimeraTek!Load more